Frequently Asked Questions

Cosmetikally is a digital platform for solving all your skin and hair-related concerns. We use the expertise of real experts to give personalised treatment plans that actually work for you. You can also browse through dermatologist-recommended skin & hair products on our online store.

Your individual concerns can be addressed by Cosmetikally's team of expert dermatologists. Our doctors have years of experience treating all types of skin and hair concerns. You can consult them online from home or buy skin & hair products recommended by them for treating your specific concerns.

A personalised treatment plan is a custom routine created by our dermatologists based on your skin or hair type, concerns, lifestyle, and medical history. It typically includes product recommendations, usage instructions, and follow-up guidance so you see real, lasting results.

An online dermatologist consultation lets you connect with a qualified dermatologist from home via chat or video. Share your concerns and photos, get a diagnosis and treatment plan, and ask follow-up questions — without visiting a clinic.

Yes. Every product on Cosmetikally is carefully curated and recommended by dermatologists for specific skin and hair concerns. We focus on clinically backed ingredients and formulations that deliver visible results.

You can browse by concern on our store, take a consultation for a personalised plan, or check product pages for usage guidance. If you're unsure, our support team and dermatologists can help you pick what fits your skin or hair type.

Yes. We regularly run combo deals, sale discounts, and treatment-plan offers. Check the product page and homepage banners for current offers, or subscribe to our newsletter to stay updated.

Absolutely. We source products directly from authorised brands and partners. All listed products meet quality and safety standards. Always follow the usage directions on the label and your dermatologist's advice.